"Our car was a spotless Nissan Qashqai with a boot just large enough for all the stuff my son had to bring home from uni on completion of his first year. The driving was of a very high quality throughout the long trip, and Google sat nav was used to change route in a timely manner to avoid an accident ahead. I booked with less than 24 hours notice and was delighted to be allocated a driver experienced in uni end of year pick ups."
"The vehicle was late - the driver who did show up was the second one assigned. I called the office number but could only leave a message. The issue was rectified when a second driver was dispatched.
Please confirm the tip is passed on to the driver. I tried to tip him and he declined. If it goes to him then I will had a £5 Tip. "