"Polite, prompt, good communication before and during re times and location. Helpful and big spacious clean vehicle, number saved for future events "
"Not as expected, didn't meet and greet at arrivals, Phoned me then asked to call back when bags had arrived, then we had to find him in the car park. I appreciate that with current delays at Heathrow, waiting is costly...but then. having to search for him in the car park is not meet and greet."